Etech Customer Service Outsourcing Locations

Our main center, located in Nacogdoches, Texas has been operating since 1997. This facility is equipped with 425 seats and has a strong background in:

• Inbound and Outbound Consumer Sales
• Web Chat Sales Service and Support
• Technical Support
• B2B Yellow Page Directory sales
• Appointment Setting
• Lead Generation
• Informational Surveys

Etech's Lufkin Center opened for business in March of 2004. With a capacity of 450 seats, this facility has become a key player in Lufkin's business sector..

The Lufkin facility reflects our diverse offering of solutions with a primary focus on:

• Inbound and Outbound Consumer Sales
• Customer Service
• B2B sales
• Informational surveys

Located only 30 minutes apart from one another, the Nacogdoches and Lufkin facilities provide added redundancy, ensuring reliability and stability of service.

Etech has far shore facilities located in Gandhinagar and Baroda, India. These solution centers have over 500 seats currently built out and substantial expansion capability.

The Gandhinagar facility is located on our InfoCity campus which also houses on-site facilities such as lodging, cafeterias, fitness centers, shopping and is located near tourist spots such as beaches, resorts and safaris.

Our Baroda center is located in the main commercial hub of the city and is always known as the student's town of the best universities of India. M. S. University of Baroda is the only University in Gujarat where the medium of communication is English. This city is also known as an upcoming BPO hub of India because of the low cost of infrastructure and availability of more English speaking talent as compared to the other parts of this state. India's primary focus being:

• Inbound and Outbound Consumer Sales
• Email fulfillment
• Web and Software Application Development
• Web Chat Sales Service and Support
• Third party verification
• BPO Quality Monitoring and Verification Services