Services
- Customer Interaction Services
- Quality Assurance Solutions
- Development Services
- Education Chat Services
- Receivable Management Solutions
- Value-Added Services
Value Added Services
Implementation Expertise Management
Etech has a dedicated Program Implementation department that undertakes the responsibility of launching all the new projects and begins the Implementation phase by working with the client to evaluate the project and understand the desired objectives.
The project plan is designed to achieve client's expectations by separating the Project into five distinct stages
- Site Visit
- Project Specification & Design
- Project Pilot Launch
- Operational Phase
- Ongoing Assessment & Collaboration
A dedicated project manager is assigned for each project that undertakes the project from beginning till it becomes operational and stable. During this process, The Project manager follows unique processes including
- Microsoft Project for regular review of the project and view timelines
- Etech Project Manager (An automated Project Management tool created by Etech for managing all information regarding a project)
- Developing of different plans and action items for the Project Launch
- Project Design Document to define scope and deliverables for a project
- Dedicated personnel from each department for completion and excellence in execution of the program as per client's requirement
- Constant Calibration of the program till it becomes stable
- Post launch review to take the project to next level
Data Mining and Reporting
With several terabytes of data stored in our enterprise data warehouse, and millions of transactions taking place each day, Effective Reports was constantly battling to keep the data in its data warehouse accurate and up to date.
- Expert data mining produces perfect Reports
Competitive advantage requires abilities. Abilities are built through knowledge. Knowledge comes from data. The process of extracting knowledge from data is called Data Mining.
Our Data mining experts have developed dozens of customized data mining applications for specific wishes and requirements of customers. We provide a perfect solution for meeting our high-volume, high-performance requirements, complex transformations, and near-real-time needs.
- Accurate & timely delivered reports drive business decisions
To gain access to relevant, timely information-information that could be used to help guide business decisions-we realized that it needed to integrate data from disparate data systems and applications. Thus, we set out to find a data integration product that could handle the company's high-volume, highly complex loading and transformation requirements in near real time.
Accurate reports enables clients in sales finance, marketing, and merchandising firms to view their relevant data in real time data in hourly, daily, or weekly format depending upon their needs-making it easier to make better decisions and better manage the company's bottom line.
- Our Reporting includes
We provide Customized management and operational reports for financial, sales and operational needs. We develop custom reporting and query systems through the uses of industry-standard reporting tools, including Crystal Reports, Infragistics and Microsoft tools such as Visual Basic programs, Visual Studio 2005 and SQL Server 2005.